Wherehouse - Notice history

All systems operational

Wherehouse Customer Dashboard - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Wherehouse API - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Wherehouse Public Website - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Wherehouse Connectors Service - Operational

99% - uptime
Jul 2025 · 100.0%Aug · 98.02%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Notice history

Sep 2025

No notices reported this month

Aug 2025

Syncing & Repricing
  • Resolved
    Resolved

    Yesterday at 13:30 we experienced an outage affecting syncing and repricing across multiple accounts. This was caused by downtime on partner platforms combined with an error in our handling, which led to server instability.

    The issue has been resolved. Repricing and syncing are running normally. Order syncing is processing backlogs and may take 1–2 hours to fully catch up.

    We are improving our monitoring to detect partial disruptions sooner and prevent similar incidents in the future.

    We apologise for the disruption and appreciate your patience.

  • Investigating
    Investigating

    We are currently investigating an issue affecting syncing and repricing across multiple accounts. Early indications suggest instability linked to downtime on some partner platforms.

    Our team is working to identify the root cause and restore full functionality as quickly as possible.

    Further updates will follow as we learn more.

Jul 2025

No notices reported this month

Jul 2025 to Sep 2025

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